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How To Contact Ventrilo Servers
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How to Contact VentriloServers.biz by Clanwarz!
Client Issues
Who to contact regarding Ventrilo Client issues:
- You must register at www.ventrilo.com
- After you register, you can submit a post regarding your issue
- We do not handle client issues at all
- We do not handle mic issues
- We only suppport the server you rent from us.
Webadmin Login Issues
Setting Cookie Handling for Internet Explorer
- Top of the web browser, click on "Tools"
- Now choose "Internet Options"
- Choose the "Privacy Tab"
- Now press the "Advanced" button
- "Override Cookie Handling" and choose "Accept 3rd Party Cookies"
- Press the "OK" button at the bottom of that window
- Now close all open internet browsers
- Login to Webadmin
Setting Cookie Handling for Mozilla FireFox
- Top of the web browser, click on "Tools"
- Now choose "Options"
- Now press the "Exceptions" button
- Type in www.ventriloservers.biz under "Address of website"
- Press the "Allow" button under the www.ventriloservers.biz field
- Now press the "OK" button at the bottom of the window
- Close all web browsers
- Login to your Ventrilo Webadmin
Clearing Stored Browser Passwords:
- Top of the web browser, click on "Tools"
- Now choose "Options" or "Internet Options"
- Choose Passwords
- Then clear passwords
- Close all web browsers
- Login to your Ventrilo Webadmin
Cancellations
Credit Card Holders
- If you want the service to be canceled immediately, press the "Cancel Button" in your "Ventrilo Server Webadmin" on this website. Your credit card will not be charged again.
- If you want the service to be canceled at the end of it's term, Open a trouble ticket. Webadmin - Account Options - Trouble Tickets. Request to have your billing suspended and we will do the rest.
Paypal Subscribers
- Please login to www.paypal.com.
- Look for the subscription payment called "Payment - To - Clanwarzgamingservers.com"
- Press the "Details" link on that same line.
- Press the "In reference to:" link under Transaction Details.
- Press the "Cancel Subscription" link at the bottom of that page.
- Doing this will not pay for the next month causing your ventrilo server to be disconnected when the payment is due.
Support Ticket System
Trouble Tickets
- If you are a present client and do not need an immediate response
- You are a current client and have a question about billing. Please copy and paste all information into this ticket.
- If your connecting clients are having issues, please paste all traceroute and ip's in this ticket
Webadmin Login Issues
Clanwarz Onsite Emailer
- You are a potential customer and would like any questions answered
- If you changed your email address and would like some help
Clanwarz.com, Inc. • 2226 Madero Drive • Belleville, Illinois • 62221 • 1.618.207.3806
Ventrilo Servers
Control Panel
Our Webadmin was designed with you in mind. Whether you are a renter or a reseller, you will be able to login and modify your Ventrilo Server from anywhere via the internet!
Automated Setup
Our Programmers have made the Ventrilo order process easy and completely automated. When you order a Ventrilo Server from us, you will recieve your Ventrilo Server within five seconds of your order. So stop waiting...Order Today!
Voice Quality
From 56k dialups to T1, every hosting customer will enjoy crystal clear sound. All voice codecs and voice formats can be accessed and changed from the Webadmin. Since there is no limit on the bandwidth, you too will enjoy a crystal clear voice network.
