How To Contact Ventrilo Servers


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Ventrilo Client Issues

Who to contact regarding Ventrilo Client issues:

  • You must register at http://www.ventrilo.com
  • After you register, you can submit a post regarding your issue
  • The staff at Ventrilo will help you with any client issues you may have!

Our clients receive free remote support:

  • No microphone issues please.
  • We have a corporate license to use and distribute Teamviewer software.
  • When you are done installing the software, simply open a support ticket and create a request for remote support.
  • After your ticket has been created, come to live chat and we will administer Free Live Remote Support.


VentriloServers.biz. • 389 Lake Hamilton Drive • Hot Springs, Arkansas • 71913 • 1.618.207.3806

Web Admin Login Issues

Setting Cookie Handling for Internet Explorer

  • Top of the web browser, click on "Tools"
  • Now choose "Internet Options"
  • Choose the "Privacy Tab"
  • Now press the "Advanced" button
  • "Override Cookie Handling" and choose "Accept 3rd Party Cookies"
  • Press the "OK" button at the bottom of that window
  • Now close all open internet browsers
  • Login to Web Admin

Setting Cookie Handling for Mozilla FireFox

  • Top of the web browser, click on "Tools"
  • Now choose "Options"
  • Now press the "Exceptions" button
  • Type in www.ventriloservers.biz under "Address of website"
  • Press the "Allow" button under the www.ventriloservers.biz field
  • Now press the "OK" button at the bottom of the window
  • Close all web browsers
  • Login to Web Admin

Clearing Stored Browser Passwords:

  • Top of the web browser, click on "Tools"
  • Now choose "Options" or "Internet Options"
  • Choose Passwords
  • Then clear passwords
  • Close all web browsers
  • Login to Web Admin


VentriloServers.biz. • 389 Lake Hamilton Drive • Hot Springs, Arkansas • 71913 • 1.618.207.3806

Service Cancellations

View Video

Credit Card Holders

  • If you want the service to be canceled immediately, press the "Cancel Button" in your "Ventrilo Server Webadmin" on this website. Your credit card will not be charged again.
  • If you want the service to be canceled at the end of it's term, open a trouble ticket. Webadmin - Account Options - Trouble Tickets. Request to have your billing suspended and we will do the rest.

Paypal Subscribers

  • Please login to http://www.paypal.com.
  • Look for the subscription payment called "Payment - To - Clanwarz or Clanwarzgamingservers.com"
  • Press the "Details" link on that same line.
  • Press the "In reference to:" link under Transaction Details.
  • Press the "Cancel Subscription" link at the bottom of that page.
  • Doing this will not pay for the next month causing your ventrilo server to be disconnected when the payment is due.


VentriloServers.biz. • 389 Lake Hamilton Drive • Hot Springs, Arkansas • 71913 • 1.618.207.3806

Service Support

Creating Support Tickets

  • If you are a present client and do not need an immediate response
  • You are a current client and have a question about billing. Please copy and paste all information into this ticket.
  • If your connecting clients are having issues, please paste all traceroute and ip's in this ticket

Open A Support Ticket



VentriloServers.biz. • 389 Lake Hamilton Drive • Hot Springs, Arkansas • 71913 • 1.618.207.3806

Website Login Issues

Website Notification System

  • If you changed your email address and would like some help
  • You are a potential customer and would like any questions answered

Contact Ventriloservers.biz Dev Team



VentriloServers.biz. • 389 Lake Hamilton Drive • Hot Springs, Arkansas • 71913 • 1.618.207.3806