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New Client Introduction

Welcome! As a new client, you are probably unfamiliar with our web admin and don't know how to start making changes to your server. This demo will give you an overview of our webadmin, and show you how to start managing your new Ventrilo server immediately.

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Accessing Your Ventrilo Control Panel

Now you are a client, you need to access your ventrilo control panel to set passwords, downloads backups and maybe create some tasks. This video demonstration will show you how easy it is to access your ventrilo control panel.

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How To Upgrade or Downgrade Your Service

Modifying your slot amount for your service can be done easily and is completely automated. This demo will show you how to upgrade or downgrade your Ventrilo Server instantly.

Follow these simple steps to gain access to modify your player slot amount for your Ventrilo Server.

• Please be sure you are logged into the payment area.
• Once logged in, click the My Ventrilo Icon to view your Ventrilo service record.
• You are now at your Service Record. You can see the Upgrade / Downgrade button.
• Next, click the Upgrade - Downgrade Options button - to instantly modify your service.
• The system will not charge you to downgrade your Ventrilo Service.
• After you have made your selection, click the Click To Continue button to finalize the transaction

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How To Cancel Your Ventrilo Server

Cancelling your Ventrilo service is easy and completely automated. This demo will show you how to cancel your Ventrilo Service you rent with VentriloServers.biz.

Follow these simple steps to cancel your Ventrilo Service.

• Please be sure you are logged into the payment area.
• Once logged in, click the My Ventrilo Icon to view your service record.
• Next, click the Request Cancellation button.
• Select the text box and briefly describe your reason for Cancellation.
• Select the Cancellation type drop down menu.
• Select when you want your cancellation to take effect.
• After you have made your selection, Click the Request Cancellation button.
• Your service will cancel with the terms you have chosen.

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First Time Connecting

User Name

• Before you can use Ventrilo you must first create a user account.
• This acount name will be used when you log in to any Ventrilo servers and will be the name displayed to all the other users connected to the same server.
• All other settings, i.e. servers - binds - setup info, is associated with a specific user account.

Server

• A user can define any number of servers that they can connect to, but only one server would be active at any given time.
• This list box displays the human readable name that the user assigns to an IP or DNS address when defining a server.
• This can be found at the top of your Ventrilo Control Panel.

Ventrilo Server Hostname or IP Address

• Your Ventrilo Hostname or IP address must be placed inside your ventrilo client.
• This can be found at the top of your Ventrilo Control Panel.

Ventrilo Server Port

• Your Ventrilo port will also need to be placed inside your Ventrilo Client.
• Your Ventrilo port will never be 3784. If it is, you have the wrong port. Ventrilo Port 3784 is used by us on our test servers.
• This number can be found at the top of your Ventrilo Control Panel.

View 'First Method' Demo View 'Second Method' Demo

The First Method

Login As Admin Manually

Enter the global admin password as defined in your Web Admin. Note that this method can only be used to perform simple tasks. For full admin access, you must create a user account as described in the second method below.

• Connect to the server
• Right click in the Ventrilo window
• Select Server Admin
• Select Login
• Enter your Ventrilo Admin Password that is in your Web Admin

The Second Method

Login As Admin Automatically

Add yourself to the User file and have it automatically assign you server admin rights when you connect using your reserved name and password. See the first method for becoming a server admin to perform the following steps.

• Right click in the Ventrilo window
• Select Server Admin
• Select User Editor
• Enter or select your login name
• Give it a unique password for this login
• Click the Admin tab and check the Server Admin option
• Click the Add button to create the account
• Click the Close button

You will need to modify the server definition you created in the client when connecting to this server so that the specific password matches what you just entered in the User Editor. This reserves your login name because the password is now unique. When you connect to the server it will automatically give you server admin rights.

Please note that if you don't enter the same password in your server definition that you created in the Server Editor window then you will not be able to login in at all even if the server does not have a global password. As mentioned, your login name is reserved by adding it to the User file so be sure to get it right the first time.

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Duplicate IPs Setting

Controlling Duplicate Ips

Follow these easy steps to edit the duplicate Ip settint

• Right click in the Ventrilo window
• Select Server Admin
• Select User Editor
• Click the user to edit on the left
• Click the Network tab
• Change the Duplicate IPs setting as desired
• Click the Update button
• Click the Close button

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Ventrilo User File

Registering Players In The User File

Adding members to the USER File using their name and password. See the first method for becoming a server admin to perform the following steps

• Right click in the Ventrilo window
• Select Server Admin
• Select User Editor
• Enter or select your login name
• Give it a unique password for this login
• Click the Admin tab and check the Server Admin option
• Click the Add button to create the account
• Click the Close button

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Ventrilo Channel Phantoms

Add Or Remove a Phantom From A Channel

Phantoms allow you to listen in on channels other than the one you are in.

• Right click the channel
• Select Miscellaneous
• Select Add/Remove Phantom

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Ventrilo User Ranks

Creating And Editing User Ranks

Ranks allow you to add a visual rank title next to user names, and provide another method of moderating channel

Creating Ranks

• Right click in the Ventrilo window
• Select Server Admin
• Select Rank List
• Click the Add button
• Enter a short title and description for the new rank
• Enter a level for the new rank between 0 and 100 (higher ranks override lower ranks)
• Click The OK button
• Click the Close button

Adding Ranks to User Accounts

• Right click in the Ventrilo window
• Select Server Admin
• Select User Editor
• Click the user to edit on the left
• Select the rank to assign to the user, or click the Rank List button to create new ranks
• Click the Update button
• Click the Close button

Adding Rank Requirements to a Channel

• Right click the channel
• Select Channel Admin
• Select Edit
• Change the channel's Voice Mode to either Queued or Muted
• Enter a value in Transmit Rank Level for the minimum Rank allowed to speak in the channel
• Click The OK button

Ventrilo Server Admin

Ventrilo Admin Features Definitions

Login as the server admin first to access these features.

Admin - Kick

• Right clicking on a user and choosing the kick option will open a window where you can enter a reason for kicking the user off of the server.
• If you then press the OK button it will send the request to the server which will then disconnect that user.
• This information is logged by the server and includes details like: The user who was kicked, who kicked them, the reason why if one is provided.

Admin - Ban

• The ban option is similar to the kick option except that the users IP address will be recorded in a ban file for future reference if the server is restarted.
• Once in the ban list that IP address will not be allowed to connect to the server.

Admin - Ban list

• This option will open a new window which allows you to see who is currently banned from the entire server.
• It will also allow you to add new bans and delete existing ones.

Admin - Un-ban a User

• Login with server admin password
• Right click in the Ventrilo window
• Select Server Admin
• Select Ban List
• Select the IP/User you wish to un-ban and click delete

Admin - Mute

• Globally mute or un-mute the selected user. When globally muted a user will have a G next to their name and they will not be able to transmit any voice, TTS binds, Wave file binds, change their comment or send any Chat messages.
• This can be useful for when you don't need to kick the user off of the server but don't want them to interrupt anything else.

Admin - MOTD

• This option can be selected by anyone. If you are not a server admin it will display the last known Message of the Day when you connected to the server.
• In case you need to see it again but don't want to disconnect and then reconnect.
• If you are logged in as a server admin it will allow you to edit the Message of the Day and send it back to the server so that when a client connects that will be the message they see.

Admin - User Editor

• This will open a new window that allows you to see who is in the User file.
• The User file can be used to reserve login name and their associated passwords.
• It can also be used for restricting who is allowed to transmit in a given channel, as determined by the channel options.

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Ventrilo Server Channel Admin

Ventrilo Channel Admin Features and Definitions

Login as the server admin or channel admnin first to access these features.

Channel Admin - Create / Password

• When clicked on a channel a dialog box will open where you can enter the channel admin password for the selected channel. If the server accepts your password then A will appear next to that channel indicating that you now have channel admin rights for it and all of it's sub-channels. If one of it's sub-channels has another admin password then you will still have access rights over it i.e. higher level admin's always have access rights to lower level admin's, but lower level admin's don't have access rights above their current channel.
• If you already have admin rights to the channel then selecting this option will remove your admin rights for the current connection.

Channel Admin - Create

• When clicking on the server title in the user list window the program will create a root channel. Although, only server admins can create root channels.
• When clicking on a channel the program will create a sub-channel inside of it. Server admins can do this by default in any channel and channel admins can do this for any channel for which they have logged in with the selected channel's admin password.
• The option will open a new dialog box where you can enter the new channels Display name, phonetic pronunciation name, channel password and the admin password. If you do not give it a channel password then the channel is available to anyone unless one of it's parent channels has a password on it. Sub-channels of a password protected channel inherit the password of it's parent until it reaches the lobby. Thus, if no parent channels have passwords then the new channel will be available to everyone.

Channel Admin - Delete

• When clicking on a channel it will delete the selected channel and all of it's sub-channels if any exist. Any users in the selected channel or sub-channels will be automatically moved to the next highest channel or to the lobby as a last resort.

Channel Admin - Edit

• When clicking on a channel it will allow you to selectively change specific portions of a channels details. All changes take effect immediately and all clients are informed about the changes.

Channel Admin - Info

• When clicking on a channel it will open a new window and display the current configuration settings for the selected channel, but you will not be able to change of them. This option can be selected by anyone even though it appears in the Channel Admin sub-menu.

Channel Admin - Kick

• When clicking on a user, and you have channel admin rights for the channel the selected user is in, then that user will be kicked from the server.

Channel Admin - Ban Add

• When clicking on a user, and you have channel admin rights for the channel the selected user is in, it will open a new window asking for the reason to ban the user. At which point the users IP address will be added to the channel ban list.
• This option is only available to a root level channel admin. If you are a sub-channel admin then you will not be able to use this feature.

Channel Admin - Ban list

• When clicking on a channel it will display the current list of IP addresses that have banned from the root level channel. Only root level channel admin's can view or edit channel ban lists.

Channel Admin - Mute

• When clicking on a user it will either mute or un-mute the selected user while they are in their current channel. Useful for when a channel is configured for MUTED mode and a channel admin wants to un-mute them so that they can talk. Can also be used to silence annoying people while they are in a normal channel.
• If a user in a channel is muted an N will appear next their name.

Move User To

• Right click on a user and then selecting this menu option will move that user into any of the available channels or back out to the lobby.
• Very useful for moving people around on game servers if they don't have keys bound to manually move them selves to a different channel.

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Voice/Command Targets

Creating Voice/Command Targets

Voice and Command Targets allow you to communicate with selected users regardless of what channel they are in.

• Right click in the Ventrilo window
• Select Server Admin
• Select User Editor
• Click the Voice Targets button or the Cmd Targets button
• Click the New button and enter a name for the new group
• Add users to the group from the list on the right
• Give at least one user the ability to transmit over the Voice/Command Target by double-clicking them
• Click Send to add the Voice/Command Target to the server
• Click the Close button

Using Voice/Command Targets

• Right click in the Ventrilo window
• Select View
• Select Voice Targets or Command Targets
• Click the Voice/Command Target to use on the left
• Speak or Type over the selected Voice/Command Target as desired

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Web Admin Introduction

New to the Ventriloservers.biz Web Admin panel? Thinking about ordering a Ventrilo server? This demo will give you an overview of our webadmin, and show you the options available for managing your Ventrilo servers.

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Ventrilo Backup & Email Service

Configure Your Email Address For Ventrilo Backups

• Login to the Control Panel
• Click the voice server you want to edit
• Click The Configurations Icon
• Add your email address you would like the ventrilo backups sent to
• Press the Save button at the top of the Page
• Press The Email Backup Service icon and test the Backup Email Service

Schedule Daily, Weekly or Monthly Ventrilo Backups Delivered Via Email

• Login to the Control Panel
• Click the voice server you want to edit
• Click The Blue Scheduled Tasks button
• Click New then choose - Backup Email Service - in the drop down menu
• Create a Name that represents your Scheduled Tasks
• Click the - Enabled - radio button
• Choose - Daily, Weekly, Monthly - in the drop down menu
• Choose and configure the starting day and time
• Post notes in the Notes text area
• Press the Save button

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Change Admin Password

Server Admin Password

• Log in to the Webadmin
• Click the voice server you want to edit
• Goto the admin password line
• Replace the admin password with the new admin password you have chosen
• Press the Save button at the top of the Page
• Restart Your Server

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Change Server Password

Ventrilo Server Password

• Log in to the Webadmin
• Click the voice server you want to edit
• Change Password Required to Yes
• Enter your new password in the Server Password line
• Press the Save button at the top of the Page
• Restart Your Server

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Change Voice Codecs & Quality

Mac User Friendly Procedure

• Log in to the Webadmin
• Click the voice server you want to edit
• Goto the Voice Codec Line
• Choose Speex Codec to allow Mac connectors to chat on your ventrilo server
• Go to the Voice Format Line
• Choose a quality level
• Choices at very bottom of the drop down menu brings you best sound quality
• Press the Save button at the top of the Page
• Restart Your Server

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How To Unban an IP Using This Web Admin

Removing A Ban Entry Procedure

• Log in to the Webadmin
• Click the voice server you want to edit
• Goto the Ban List Tab
• Delete the line that has the ban entry
• Be sure there is no empty spaces
• Press Save to Apply Changes at the bottom of the page

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Performing a Trace Route

Creating A Traceroute

This demo will show how to open a command prompt on your computer to perform a trace route to your game or voice server, and then copy the results for later use.